1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our offer is directed exclusively to consumers as defined in § 13 of the German Civil Code (BGB).

2. Contracting parties, conclusion of contract

The purchase agreement is concluded with:
Biggie and Sam
Samira Embarek
Goebensiedlung 24
56077 Koblenz
Email: biggieandsam@gmail.com
Telephone: +49 176 36603927

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the "Order with obligation to pay" button, you are submitting a binding order. Confirmation of receipt of your order will be sent by email immediately after you submit it.

3. Prices and shipping costs

All prices are final prices. In accordance with § 19 of the German Value Added Tax Act (UStG), no VAT is charged and therefore not shown (small business regulation).

In addition to the final prices, further costs may apply depending on the shipping method; these will be displayed before submitting the order.

4th delivery

Delivery is available within Germany and to EU countries. Delivery time is 2-5 business days.

Special feature of handmade and custom-made products:
Since most of our products are handmade and/or made to order, delivery times may be longer. The estimated delivery time will be displayed during the ordering process.

5. Payment

Payment can be made by:

  • credit card
  • PayPal
  • Shopify Payments
  • [Other payment methods]

6. Retention of title

The goods remain our property until full payment is received.

7. Warranty

The statutory warranty rights apply.

8. Special notes on handmade products

Our products are handcrafted with the utmost care. Due to the artisanal nature of the production, slight variations in color, size, and finish may occur compared to the product images. This is not a defect, but rather emphasizes the individual character of each product.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr